Customer service is important (duh) and finding ways to most effectively connect with your customers is important (duh). Traditional channels like phone support and mail continue to be in the mix, but the digital channels of email, live chat, text support, and social...
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Customer Service
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Surround Yourself with Happy
I recently went camping for the weekend with my wife’s family in Birmingham, Alabama. My wife’s parents went as well as my wife’s brother and his family from Memphis and her other brother and his family from Birmingham. This has become a yearly event now to sort of...
Responding to Negativity on Social Media
Facebook is a place where I enjoy connecting with people – some friends, some family, some coworkers, some community acquaintances, some clients, some who share my hobbies and interests. I like knowing that people who mean something to me are there, even if only...
If a change in seasons alters how we dress, does it also alter our online habits?
When spring returns with warm sunshine and cool breezes, we know that it’s time to step into the newness that comes with it. One of the first things we do in celebration of spring is change out our wardrobes. We open the windows and put on some tunes that take us to...
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FEATURED WORK
Explore Bristol Holiday Ornament Photo Station
Check out Bristol’s newest attraction! We are proud to have worked with Explore Bristol in creating the Explore Bristol Holiday Ornament Photo Station, which made its debut at the Downtown Center on Nov. 21. The Photo Station, which stands 10 feet high, shimmers with Winter Wonderland blue and white holiday lights and is positioned in front of Bristol’s iconic Country Music Mural.