Customer service is important (duh) and finding ways to most effectively connect with your customers is important (duh). Traditional channels like phone support and mail continue to be in the mix, but the digital channels of email, live chat, text support, and social...
I recently went camping for the weekend with my wife’s family in Birmingham, Alabama. My wife’s parents went as well as my wife’s brother and his family from Memphis and her other brother and his family from Birmingham. This has become a yearly event now to sort of...
Facebook is a place where I enjoy connecting with people – some friends, some family, some coworkers, some community acquaintances, some clients, some who share my hobbies and interests. I like knowing that people who mean something to me are there, even if only...
When spring returns with warm sunshine and cool breezes, we know that it’s time to step into the newness that comes with it. One of the first things we do in celebration of spring is change out our wardrobes. We open the windows and put on some tunes that take us to...
Photo credit: Johnson City Aerial Photography
In November 2020, The High Road Agency was asked to be part of an exciting endeavor – one of our client’s first books! And with our help, Jose Castillo, co-owner of Spark Plaza, recently released “Make Your Mark,” a children’s book.
