A Creative Approach to Listening

A Creative Approach to Listening

We’ve all seen the commercial with the infamous phrase, “can you hear me now?” Most people engage their customers by stating they listen to customer needs. But do they? The first role to be an active listener is to stop talking. As simple as that seems, sometimes when...
Magically Delicious Marketing

Magically Delicious Marketing

I love Lucky Charms.  Who doesn’t enjoy the marshmallow goodness of magical rainbows, four-leaf clovers and blue diamonds?   As a kid (and maybe sometimes as an adult), I would eat the cereal portion to leave just the marshmallows – those last few bites were perfect....